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The PdaApp.com strives to provide the customer with utmost
satisfaction. If you are not satisfied with a product, you
are welcome to request a refund within 7 days of your purchase
date. We offer our customers a 100% satisfaction guarantee.
Should you be dissatisfied with your purchase, you may request
and obtain a refund in full by mailing us a signed "Letter
of Destruction" which we provide within 15 days of your
purchase date. All refunds for credit will be issued to the
credit card account that appears on the original order. Shipping
and handling fees are non-refundable.
For Products Delivered via Electronic
Download
Product return policies are set individually by each of our
product manufacturers. To return an electronically delivered
product, please contact the software manufacturer and request
a product return. The software manufacturer may ask you destroy
the software or delete it from your system. You will need
to provide them with your full name, address, product(s) ordered,
and date of purchase. The software manufacturer will need
to notify PdaApp.com that the return has been authorized.
Within 5 business days of our receipt of the return authorization
from the product manufacturer, we will credit your credit
card for the cost of the returned item(s).
Products Delivered via Physical Shipment
Product return policies are set individually by each of our
product manufacturers. To return an unopened product (PdaApp.com
will accept returns only for unopened software), please contact
the software manufacturer and request a product return. The
software manufacturer will need to notify PdaApp.com at that
the return has been authorized. You will need to provide them
with your full name, address, product(s) ordered, and date
of purchase. You will also need to ship the unopened item(s)
to product manufacturer. Make sure that you also include your
name, address, date of purchase, as well as a copy of the
original invoice (if possible). Within 5 business days of
our receipt of the unopened item(s), and the return authorization
from the product manufacturer, PdaApp.com will credit your
credit card for the cost of the item(s), less shipping charges.
The customer is responsible for the shipping cost of unopened
software, unless otherwise authorized by PdaApp.com. All returns
are subject to approval by our customer service department.
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